Effective date: 7/20/2026
1. Acceptance of Terms
By accessing or using this website (https://scaledesignpro.com) or any services offered by ScaleDesign (“we,” “us,” “our”), you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, please do not use this website or our services.
2. Who We Are
ScaleDesign provides website design, business automation, appointment booking, and AI-powered communication tools (including chat widgets, voice agents, and SMS messaging) for local businesses.
3. Use of This Website
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the site. You may not use this site to transmit unsolicited advertising, spam, or unlawful material.
4. Services
Specific services (custom website builds, chatbots, appointment reminders, AI voice agents, etc.) purchased from ScaleDesign are governed by a separate signed service agreement between you and ScaleDesign. These Terms govern general use of the website itself, including any forms, opt-ins, or communications you initiate through it.
5. Text Messaging (SMS) Terms
If you provide your mobile phone number and check the consent box on our website, you agree to receive text messages from ScaleDesign related to your inquiry, scheduled appointments, and service updates.
- Message frequency varies based on your interactions with us (for example, up to 6 messages per month related to scheduling and follow-up).
- Message and data rates may apply.
- You can opt out at any time by replying STOP to any message, or by contacting us directly.
- Reply HELP for assistance.
- We do not share your mobile number or opt-in status with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for details.
- Carriers are not liable for delayed or undelivered messages.
6. Intellectual Property
All content on this website — including text, graphics, logos, and design — is the property of ScaleDesign unless otherwise noted, and may not be reproduced without permission.
7. No Warranty
This website and its content are provided “as is” without warranties of any kind, express or implied. We do not guarantee the website will be uninterrupted, error-free, or secure.
8. Limitation of Liability
To the fullest extent permitted by law, ScaleDesign is not liable for any indirect, incidental, or consequential damages arising from your use of this website or our services.
9. Third-Party Links & Services
This site may link to or use third-party services (such as Twilio, Stripe, or Google) to deliver its features. We are not responsible for the content or practices of third-party sites.
10. Changes to These Terms
We may update these Terms from time to time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
11. Governing Law
These Terms are governed by the laws of the State of Idaho, without regard to conflict-of-law principles.
12. Contact Us
Questions about these Terms? Contact us at the same email listed on our Privacy Policy.